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Basic
Business Uninterrupted Plan
The
Basic Business Uninterrupted Plan includes all server
monitoring and basic server maintenance, at one low monthly
price.
The plan includes:
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Initial site survey and
network documentation
A senior engineer will come
on site to create initial network documentation, as well as
to audit your network for potential problem areas,
including:
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Network security
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Data back-ups
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Virus protection
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Spam filtering
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Hardware integrity (to
check for pending failures)
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System performance
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Overall network design
and layout
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Server & Network Monitoring
This 24-7 network monitoring
service will allow us to watch every aspect of your network
to detect and report problems before they escalate into
downtime, data loss, or expensive repair issues. Some of the
items we will monitor include:
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Server traffic and load
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Hardware integrity and
reliability
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Storage space and
availability
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Back-up success and
failures
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Anti-virus protection
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UPS (Uninterruptible
Power Supply) Monitoring
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Remote Server
Maintenance Tune-Up
Once a quarter, a senior
engineer will conduct a thorough “tune-up” of your network,
to:
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Review and update
available security patches
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Check status of
Anti-virus clients
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Review hard drive space,
memory, CPU utilization
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Review network
documentation and make changes as necessary
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Review routers,
firewalls, and switches for failure or problems
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Optimize server for
maximum performance and reliability
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Review and install
operating system updates
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Perform an in-depth
review of server logs for errors and potential problems
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Add and remove users as
needed
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Install available
Service Packs
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Guaranteed Same-day or Less
Response to Technical Problems
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A Preferred Client Discount
of 10% on Standard Technical Support Rates
Other Business Uninterrupted Plans
See a Side-by-Side Comparison of All Plans
Frequently Asked Questions
about Business Uninterrupted Plans
Email us or call us toll-free at
1-888-337-TECH (8324) for more information
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