Business Uninterrupted Plans:
A Side-by-Side Comparison
The three Business Uninterrupted Plan levels are:
-
Basic:
Server monitoring and basic maintenance
-
Full:
All that, plus unlimited helpdesk and remote support!
-
Premium:
All-inclusive, all-network, all-support!
|
What's
included? |
Basic |
Full |
Premium |
|
Initial site survey
and network documentation |
√ |
√ |
√ |
|
Server & Network
Monitoring |
√ |
√ |
√ |
|
Server Maintenance
Tune-Ups |
√ |
√ |
√ |
|
Guaranteed priority
response times |
√
Same-day |
√
4 hours or less |
√
2 hours or less |
|
Preferred Client
Discount on Standard Technical Support Rates |
√
10% |
√
15% |
√
20% |
|
FREE Unlimited
Helpdesk Support, remote desktop support, and remote
server support |
- |
√ |
√ |
|
Data backup
verification |
- |
√
Quarterly |
√
Monthly |
|
Business
Uninterrupted Strategic Planning session |
- |
√
Annual |
√
Quarterly |
|
FREE Onsite Server
Support |
- |
- |
√ |
|
FREE Onsite
Workstation Support |
- |
- |
√ |
Business Uninterrupted Plans
Overview
Frequently Asked Questions
about Business Uninterrupted Plans
Email us or call us toll-free at
1-888-337-TECH (8324) for more information
|